The evaluation gap that Mehta 2025 quantifies in benchmarks—missing multidimensional metrics and inadequate reliability assessment—is illustrated concretely by Patra et al. 2026, whose governance and abstention behavior was validated only in a controlled environment rather than under real-world deployment conditions.
E1 directly states Mehta's identified gaps (inadequate reliability assessment and missing multidimensional metrics) and E11 directly states Patra's governance and abstention behavior was evaluated only in a fully controlled environment with real-world validation still required, so both components of the illustrative connection are supported by the cited texts.
Written by Kimi K3 via Ollama Cloud · checked by GLM-5.3 via Ollama Cloud · 1 Oct, 04:35
Source chain
AEvery quote below was checked, without a model, to appear verbatim in its source.
- 01
“missing multidimensional metrics for security, latency, and policy compliance”
Full-text passage · p. 1 · evidence E1
Beyond Accuracy: A Multi-Dimensional Framework for Evaluating Enterprise Agentic AI Systems Sushant Mehta sushant0523@gmail.com Abstract Current agentic AI benchmarks predominantly evaluate task completion accuracy, while overlooking critical enterprise requirements such as cost-efficiency, reliability, and operational stability. Through systematic analysis of 12 main benchmarks and empirical evaluation of state-of-the-art agents, we identify three fundamental limitations: (1) absence of costcontrolled evaluation leading to 50x cost variations for similar precision, (2) inadequate reliability assessment where agent performance drops from 60% (single run) to 25% (8run consistency), and (3) missing multidimensional metrics for security, latency, and policy compliance. We propose CLEAR(Cost, Latency, Efficacy, Assurance, Reliability), a holistic evaluation framework specifically designed for enterprise deployment. Evaluation of six leading agents on 300 enterprise tasks demonstrates that optimizing for accuracy alone yields agents 4.4-10.8x more expensive than cost-aware alternatives with comparable performance.
Passage read from arxiv.org, which may be a preprint rather than the published version.
- 02
“the abstention and governance behavior were evaluated in a fully controlled environment. But it is not adequate, and proper validation is required using real-world datasets”
Full-text passage · no page number · evidence E11
Passage read from www.ebi.ac.uk, which may be a preprint rather than the published version.